I’ve done two sits, plus one unofficial one for the same HO. Twice I’ve received 5 stars, but for some unknown reason for the last sit, she took off a star in my three best attributes. Cleanliness, organisation and self sufficiency! I left the house immaculate, even cleaning bird poo off her garden furniture and mucking out the hens. I was so hurt. Should I feel like this and would this prevent my obtaining a new sit?
As you know this owner well from sitting for her 3 times, the easiest thing to do is simply ask her, especially where those categories were 5* in your first two sits and you’ve done exactly the same level of cleanliness etc this time.
I’d ask her, put it in a nice way, ie “I noticed you gave me ? for ? Could you let me know how I can improve so I can provide future pet owners bla bla bla”
Her finger may have slipped as happened to another sitter on here. Ask if she meant 4 stars and if not THS can rectify it if she gets in touch
Combined sitter. I will tell you as a HO, please do NOT overreact. This will not prevent future sits. You could ask her what was different about this sit. But don’t overthink. Did she still give you 5 stars overall? HOs won’t be looking that closely. They’ll see she asked you back twice. This won’t affect your getting other sits.
Yes, Smiley, that may have been me.
@Jumpinbean , Membership Services were prompt in changing the star once the HO contacted them