The same 2 listings are continually stuck at the top

Is anyone else experiencing the same 2 sit listings stuck at the top of their saved search?

For me it’s my “Australia” saved search. For nearly a week now, when I get notified of new listings in my saved “Australia” search, I see the following 2 listings always stuck at the top of the results. This is on the THS app using Android devices.

@Jenny @Mark_B is there a glitch with the App or these listings?

Hi @Crookie

Sorry to hear about this, I’m not aware of any current glitches, but I’ve passed this to the Tech team just in case.

I’ll let you know if I hear anything back. :slight_smile:

Jenny

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@Crookie @Jenny Those two sits have been coming up first in Australia for me for the last week too and not just as a saved search. Happens on both the app and website. I’m using an iPhone.

Thanks @temba - I’ll pass that over!

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Hi @Crookie and @temba

Can you please help me with the following:

Is this only in a specific saved search where you’re seeing these two listings stuck at the top? Can you also confirm the “sort” that you selected in the saved search, e.g. Recommended, Newest, or Start Date?

Thank you!

Jenny

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I’m also having this annoying problem - been like this more than a week with more than one saved location. It’s especially frustrating when the sits that keep appearing first aren’t anywhere near where you want to go. I was hoping, with all the new improvements, the search facility would be looked at as it’s pretty useless. You choose your area and keep getting informed of new sits there, when in reality they’re about 40 miles away !

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@Jenny It now seems to be fixed :crossed_fingers: as those 2 “stuck” sits have disappeared from the top of my “Australia” saved search.

For me it was only happening in my “Australia” saved search and have the settings that sort by newest listing first. I’ll let you know if it happens again.

Thanks for following this up.

That’s something I’ve noticed happening for years actually…

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@Jenny It’s when I sort by New but, as @Crookie has mentioned, those two are no longer at the start, and yes, only for sits in Australia. Looks like the techies have fixed it.

@KC1102 That issue has been around for years but not lately as we’ve been experiencing.

I keep getting the same sit coming up in my saved search. It really is time that THS looked into a way we can block sits we’re not interested in so they don’t keep appearing. Something that we’ve been asking for for years….@Jenny, can you pass that on to the team too please?

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No problem @Smiley - I will do :slight_smile:

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Thanks Jenny you’re a star :star:

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