THS Survey

Sitter Questions, Advice & Chat
93

Hello @Itchyfeet

Great question!

The survey is designed so members can share information about their last sit. This way the product and Membership Services team can collect data and identify any areas where they could help to improve member experiences.

If any serious issues are raised in the survey then membership services will be on hand to help as they have access to all of the surveys.

I hope that offers some reassurance. If the Membership Services team lets me know anything else then I will update you here :slight_smile:

94

Thanks @Carla

This is great opportunity for those members who have recently posted horror stories. May I recommend that you complete the survey if you have not already done it

95

Never received it…

96

Also never received it….#sporadiccommsyetagain

97

It’s common for companies to survey only part of their membership or user base. All they usually need is a reasonable sample size. That means in most cases, most users won’t be surveyed.

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