Will my reviews disappear if I have a break with subsrcription?

Sitter Questions, Advice & Chat
1

Will my reviews disappear if I have a break with TH’s subsrcription? I am considering having a break for couple of months - is it possible to have the access to a profile after having it dormant for several months? Will my reviews from owners will be available after some break or I will need to gain new again? Could you confirm if it works like that: I have a nice profile with few reviews - I do not prolong the subscription, having a break - I am back, paying for the subscription and having my account/profile with the reviews and descriptions as it was. Hopefully it works like that!

(I am wondering, because I’ve just check one pet sitting lady, who actually WAS sitting for our future petowner in 2023, she even left the review for a petowner, but… seems that she doesn’t have any TH review! So I am wondering if maybe the reviews disappear when you are off the TH…)

If you have any advices regarding having a break with paying a subscription, please share with me.

2

Once you renew your membership, all of your reviews will still be there. I never renewed mine during COVID, then when I joined again, everything was still there.

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3

THS holds all your details for about 2 years, including all your reviews- so you should be fine with just a few months break :blush:

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4

@catanka - I understand that your reviews will be kept for up to two years but it may be best if you get confirmation of that from Membership Services.

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5

thank you for letting me know <3

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6

thank you for letting me know <3

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7

thank you for letting me know <3

8

In your place, I’d take screen shots of all of your reviews, just in case anything goes wrong. You lose nothing by doing that.

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Hi @catanka

Please bear in mind that you also lose access to your inbox and any previous messages whilst you no longer have an active subscription. So if you need to exchange email addresses/phone numbers in order to maintain contact with any potential sitters/homeowners for any reason, make sure you do this and make a note of their details before your subscription expires.

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