Advice for handling the aftermath of a difficult sit

Hola a todos!
Mí nombre es Silvia, recientemente retirada como docente y disfrutando de esta nueva experiencia de viajar cuidando mascotas.
Me considero una persona tranquila, muy activa y responsable. Amo los animales, considero que se debe tener una relación normal de amor y respeto con ellos
Me encanta conocer nuevos lugares y personas así que esta plataforma me pareció ideal
Disfruto hacer largas caminatas, leer y también una buena copa de vino. Cosas simples de la vida
Tuve una primera experiencia inolvidable con una pareja de ingleses viviendo en Francia que he disfrutado muchísimo
Mí segunda experiencia no fue tan bueno, no por las mascotas sino por el comportamiento de la dueña y no encuentro la manera de advertir a próximos sitters sobre ella. He recibido una muy mala e inmerecida reseña, además de un trato poco adecuado (estoy aprendiendo)
Por suerte, estoy transitando mí tercer experiencia con gente maravillosa que me ha devuelto la fe en este modo de viajar.
Espero consejos y sigo adelante! La mayor parte del tiempo esto es maravilloso!
(Perdón por la catarsis)

Note from Forum team: Translation from Google Translate:

Hello everyone!
My name is Silvia, I recently retired as a teacher and am enjoying this new experience of traveling and caring for pets.
I consider myself a calm, very active, and responsible person. I love animals and believe that one should have a normal relationship of love and respect with them.
I love getting to know new places and people, so this platform seemed ideal.
I enjoy long walks, reading, and also a good glass of wine. The simple things in life.
I had an unforgettable first experience with an English couple living in France that I thoroughly enjoyed.
My second experience wasn’t as good, not because of the pets but because of the owner’s behavior, and I can’t find a way to warn future sitters about her. I received a very bad and undeserved review, in addition to poor treatment (I’m learning).
Luckily, I’m on my third experience with wonderful people who have restored my faith in this way of traveling.
I’m waiting for your advice and moving forward! Most of the time, this is wonderful!
(Sorry for the catharsis)

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Hola Silvia
Welcome to THS and I’m so glad it suits you. I have a lot in common with you and speak Spanish, but am being lazy here by writing in English!
Well, I’m not sure why you need advice as, you say, you’re on your third sit and it’s good. Other sitters and owners will tell you that the bad review you’ve received by the second owners will say more about them than you. Best to be honest in your review of them and not retaliate if you respond to their review.
Try not to worry about it and be careful in your selection of sits. Read the listing carefully, their reviews of sitters and sitters’ reviews of them, as this may give you a feel for what they’re like. It’s always important to have a video call before accepting a sit.
Buena suerte!

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The only way to warn future sitters is to write an accurate , honest but unemotional review of the sit .

If there were things on the sit that breached the terms of THS ( third parties, aggressive pets, pets with medical condition or behaviour that was not previously disclosed , inaccurate listing etc ) you can raise a member dispute with member services .

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Gracias por el consejo, estoy aprendiendo :smiley:

Thanks for the advice, I’m learning.

(Translation added by the Forum Team)

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Hi @SilviaGui,
Welcome to the forum!

If you have read your review already, that means that the only way you can warn other sitters now is by responding to their review. That can be a bit tricky, though, especially if you have not mentioned anything negative in your review, as it can backfire. You can try to write something factual and unemotional. As @Smiley said, their review can also do more harm to them than you.
Good luck!

Hola @SilviaGui.
¡Bienvenida al foro

Si ya has leído tu valoración, eso implica que ya el único modo de avisar a otros cuidadores es respondiendo a su evaluación. Eso puede ser un poco peliagudo, especialmente si no has mencionado nada negativo en tu valoración; puede ser contraproducente. Puedes intentar escribir algo objetivo y desprovisto de carga emocional. Como dice @Smiley, su valoración puede hacerle más daño a ellos que a ti.

¡Buena suerte!

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Welcome to forum @SilviaGui !

So good that you have already several sits lined up!

The review-tool is very important. Many members will read the listing thoroughly - not only to look for amenities but to look for signs whether the host is friendly and regard sitters as equal partners or they regard sitters as free labor and act entitled. Many would pull out if they get entitled signs.

In addition - in the same way we read reviews. For a host of course the reviews they got from other sitters, but ALSO the reviews the host gave to their sitters. To find these, you go to the review «Silvia» gave the host, click the photo of the sitter, and then you find the review of the host among «Silvia»s reviews.

If reviews are given as they should - in an honest and factual way (can still be nice even if honest!) this will give you the information you need. A new member will sometimes take sits (or sitters) they shouldn’t. Pay attention to your gut feeling. If something feels «off» don’t do the sit. And don’t be afraid to ask, clarify and set boundaries.

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Thank you, I think you can read between the lines in my reply.
I was really taken by surprise by their behaviour. I didn’t detect any signs in the video call.
You learn from everything and yes, I think her review speaks more about her than about me, it’s just painful when their behaviour has been responsible :slightly_smiling_face:
Thanks again, everything you have advised me I will keep in mind for the next one.

Gracias, creo que se puede leer entre líneas en mí respuesta.
Realmente me tomo de sorpresa su comportamiento. No detecté señales en la videollamada
De todo se aprende y si, creo que su reseña habla más de ella que de mí, solo que es doloroso cuando tu comportamiento ha sido responsable :slightly_smiling_face:
Gracias nuevamente, todo lo que me han aconsejado lo tendré en cuenta para la próxima

(Translation added by forum team)

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Donde vives @SilviaGui?

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Estoy en España en este momento, cuidando gatitos cerca de Alcalá la Real

(Forum team have translated via Google Translate)

I’m in Spain right now, caring for kittens near Alcalá la Real.

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Yo tambien profe jubilado. 2/3 Buenos no es tan mal! Pero niguna excusa por mal comportamiento. En todo eso estamos un equipo con los dueños. Es importantissimo avisar a La gente que siguen las banderas rojas! El foro es una Mina de oro. Aqui hay muchos expertos quien saben manejar los cosas dificiles. Un abrazo fuerte, y sigas como si una persona culta y educada.
Cada dia es un dia de colegio. Estamos aprendiendo contigo.
Cuando se ponen abajo nosotros nos levantamos!
Adelante y al cielo! Viva España!

I’m also a retired teacher 2/3 good ones isn’t a bad result! But no excuse for poor behaviour. In all this we are a team with the owners. It’s very important to warn the people coming of red flags. The forum is a gold mine. Here there are many experts who know how to deal with difficult issues. A big hug. And continue being civilized and well brought up.
Every day is a school day. We are learning with you.
When they go lower we go higher!
Go ahead to the skies! Viva España!

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