Very first time using this perk as a premium member and it was so easy to book. I had a THS live customer service agent within a minute of logging into the chat option. What I didn’t know is that we could pass them on to others, if we haven’t utilized them each year. I just booked my first pass this morning, and haven’t used any in the last 3 years…silly me 
We really don’t fly much or have crack of dawn flights, so no need for a lounge. The process with the online customer service chat took minutes to complete. So easy!!!
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