Hi, I’m wondering if anyone has taken advantage of the Premier level of being able to get passes to airport lounges?
If you have used this facility, what was your experience like, was it easy to get hold of the passes for example & was it better than being in the other public areas of the airport?
I am in the UK
Thank you for sharing your experience & tips
Jane
My experience: I sent all the info required and received my pass in under an hour.
That was for Heathrow during Christmas season. The lounge was packed and I left. No biggie, because I just wanted a look. I actually like exploring airports. And Heathrow has Fortnum & Mason, where I like to have tea and food.
If you search the site, there’s info on the specific info they require and where and how to send it.
You can use the chatbot or email — the chatbot process is slow, so I opted for email.
You can tell the chatbot you want the lounge passes and he’ll ask you lots of questions. answer those and someone at THS essentially gets an email with this info in it and sends you your lounge passes as a PDF.
One tip - use the loungepass website to see what lounges are available. If more than one specify which one you want and the time you want it from. Some airports have lounges for domestic, international, non-schengen or arrivals lounges and you may get a random one or the first in the list or the cheapest and it may not be the right one and it may only be from an hour or 2 after you plan on getting there.
Only you can decide if lounge access is worth it to you but I like to get to airports early so for me it can be worth it.
We’ve used them in Istanbul IST and Bangkok and both were great and well worth it. One would have cost $59 each and the other $76 each so paid for the premium upgrade cost easily. Easy to get through THS support, just make sure you print off the pass as they can be picky about digital versions. #gottaloveabusinesslounge 
We used ours in Sydney Airport, it was a lovely treat before our long flight back to the UK.
The food on offer was nice plus a free bar and good WIFI.
It was a much calmer place to spend a couple of airport hours rather than the usual airport chaos
We’ve never used one before, and loved the experience.
There is a useful thread of other members’s experiences here
Hi Maggie,
Thank you for your feed back, I am flying from Heathrow on the 5th of March, it’s a long haul flight & we are asked to be there 4hrs earlier, why so long, I don’t know, but thought I might try the lounge.
Kind regards
Jane
Hi,
Some great information & tips in your post, I would be looking at the International lounge.
Thank you for your feedback, it’s much appreciated
Kind regards
Jane
Hi,
Thank you for your feedback of your experience
It’s much appreciated
Kindly
Jane
@Silversitters
Thank you, I will take a look, thanks for your help
Jane
Hi Colin, Thanks for your feedback, I’ve only seen a tiny bit of Sydney airport, being flown in on a small domestic flight, while visiting the city. I tend to use Melbourne to fly in & out of, because that is where my sister lives. In general hospitality in Australia excellent, especially in the cities.
There will be lots of road trips during this trip, my nephew is getting married on the Gold Coast, so after resting from the flight, we will be on a site seeing car drive from Melbourne, stopping off at motels & b&bs along the way 
Kind regards
Jane
You’ve probably flown through Heathrow and know that they don’t assign gates till pretty close to boarding. That means people often wander around or relax in random general seating areas. So to me if anyone likes lounges, Heathrow is a good place to use them unless they’re super crowded.
If you like tea, FYI if you dine at Fortnum & Mason, you can take your receipt and get a 10 percent discount at the F&M store right kitty corner. And the store carries insulated lunch bags (they call them “hamperlings” or such), in F&M picnic hamper tradition. They’re filled with meals you can eat during flights. Nice things such as smoked salmon.
I like to explore the shops and such at airports. At Heathrow, they sometimes offer you tastings of whiskey at the Duty-Free. I’ve previously bought bottlings that were made specifically for Heathrow. Good stuff. Depending on luck and timing, sometimes you can find ones you can’t easily get elsewhere. Great as gifts even if you don’t drink.
@Colin We’re about to use our one in Sydney too. Glad to hear it was worth it!
I suspect in at least some (if not all) airports the lounges included aren’t as good as the airline lounges but if you don’t qualify for those then yes the pass is great for those that get to the airport as early as is usually recommended (probably a bit wasted on someone who runs late and just has enough time to get through security). They are strict about the 48 hrs or whatever it is though. I missed out the first time I tried to use it because of that. Planning to use my next one for a long layover in Singapore, although if there is an airport in the world that makes layovers bearable anyway, it’s Changi.
Hi @B1anca
You are right the airline own lounges can be levels above a paid lounge although in some places airlines use the same paid lounges we access. I was lucky enough to go use the Concorde lounge at Heathrow (BA’s top lounge) as a guest of my brother and in there you get full dinner service of things like steak and champagne. Mind you to access this you need to be travelling first class on long haul or have spent a silly amount of money previously with BA.
Hi @LucyCharm we have used lounge passes twice in Sydney and Heathrow, they are basic but better than sitting out in the airport for hours. You have unlimted food and drink for the time you are there, toilets but no showers and free wifi. The process to get the lounge pass is very easy, details are below
Hi @LucyCharm
I have access to many paid lounges via my lloyds credit card. I’ve visited a lot of lounges in Europe including London airports in the last year.
The paid lounges can be quieter and cheaper than restaurants within the airport especially as they’re mainly buffet style and most offer alcohol drinks (if you drink).
There were showers and free Wifi in the lounge in Sydney we used last year
@Colin I am using a lounge pass in Sydney end March. Do you recall which lounge you used? I think there is three airside, not sure which one to use. Thanks.
@ziggy ,
We used the ‘home’ lounge
There was a choice of either help yourself buffet or waiter service food, bar, toilets, shower, wifi, and comfortable seating area.