Curious if anybody else is having issues with the app. It worked fine and then all of a sudden a few days ago every time I would open it or link to a favorite sit alert it would make me re-log into my account when I’ve never had to do this before. I’ve deleted and reinstalled the app twice, but it keeps happening.
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Yes, since yesterday it keeps logging me out
Happening to me today also, all day
Same, ditto (need 10 characters)
I can’t consistently see the sits when they pop up…I click but then it goes to the search screen. I feel like I’m missing out on a lot of sits.
Yes mine logged me out yesterday and again today
I just want to confirm that I’ve seen this discussion and have flagged it to the relevant team.
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Thanks Mark!
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Thought I was cursed! (yes, keeps happening to me too)
So happy I’m not alone! 
Same here, I assumed it was revenge from THS as I only gave them 5 out of 10 stars in their survey!
(Wish I’d only given them 4 stars now)
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Happens to me all the time .
Happening to me too!
I just thought it was the dodgy wifi we were using on holidays that was causing the issue. I take back all the XYZ words I used about said dodgy wifi, well some of them, maybe 
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Just searched for this topic and adding to this thread. THS is constantly logging me out on both mobile app and desktop, sometimes a few times a day. This has been going on for months now, but I’m only commenting on it today as I’m getting very fed up with it!
With the new - and unwelcome - addition of the 5-application limit, you have to act fast to apply so when searching for a sit, I leave the page open on my laptop and revisit it regularly. It is very inconvenient to have to keep logging in again, which makes me lose the page settings I have set up.
@Mark_B - this was flagged up 7 months ago. Why has this issue not been fixed yet? Thank you.
Hi @Mina123
Just letting you know I’ve passed your feedback to the team, as Mark is offline at the moment 
I’ve explained that the issue was flagged at the end of last year and asked for any updates or insight. I’ll pop back if there’s anything I can share.
Jenny
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For me, this can occur on mobile when my wifi connection is weak, but otherwise, it’s never an issue. Any chance it’s a wifi thing for you?
Happens to us too, on the app multiple times a day, slightly less on desktop but does happen as you swap pages/browsers. #veryannoying
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We seem to have this every few months then it’s the devil’s own job getting back in. What helps on my phone is deleting all data history plus power down then up again. It’s irritating.
Hi everyone,
If this issue is happening to you, could you please let me know any further details you have e.g. if you’re using app or website, which internet browser, etc?
The team are looking into this and any information I can pass over to them would be great.
I’ll be out of the office from 2025-05-30T15:00:00Z until 2025-06-02T07:00:00Z and I will be happy to pass over any details when I’m back online!
Jenny
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