Dashboard not showing on the App again 
Sorry you are having problems again, I will let the team know. Which device are you using?
Is anyone else having @Crazydoglady App issues?
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I’m using iPhone
Thanks Angela
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@Angela_L No Dashboard coming up on my iPhone either.
@temba @Crazydoglady Good morning both - we’ve notified membership services and we will report report back as soon as we have an update for you. Thanks for your patience.
Hi again @temba @Crazydoglady … Membership Services have tested this morning and can’t see any issues or other reported problems. Could I ask if you could let us know if it’s resolved itself or if you are still having problems. Many thanks 
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Hi @Vanessa_A Still having problems. I turned off the app settings then turned off my iPhone for several minutes before turning it and the app settings back on. The Dashboard has not come up after 2 minutes.
Thanks for coming back. Does it show anything at all or are you getting a blank screen?
Hi @Vanessa_A I get the 5 links at the bottom but then the pink paw just keeps flashing and flashing.
@temba @Crazydoglady I will get back onto MS and see if they have any suggestions.
@Vanessa_A Thank you!
@Katie_Mc suggests to uninstall and reinstall the app as this fixed the same problem when it last occured. Let us know if that works.
@Vanessa_A @Katie_Mc Thank you both as that has fixed the problem.
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That’s good to hear!
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I am missing two (latest) reviews on the app that are there on the website?!?
I will try uninstalling and reinstalling the app based on @Angela_L 's advise.
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That has fixed my issue!
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Glad that worked for you Clare!
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Angela, I am an Android user and have never been able to see the dashboard on the app. I have just updated to version 2.9.18 in the hope it may have been fixed but to no avail. Is this a known problem or is there a known fix?
Thanks,
Robin
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Hi @robinwills welcome to the Forum, thank you for joining. I am going to pass this over to the Product team for their support @Ben-ProductManager or one of the team will respond when they are back online.
I hope you will take the time to explore the forum and the many topics of conversation. We look forward to seeing more of you, meanwhile enjoy connecting with other members from around the world.
Angela & The Team
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Hi @robinwills could you please get in touch with Membership services with your user id. You can get your user id by going on Me and Account details. We can then look into this further. Thanks, Ben
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