Hi @cherylfah. I agree with @Snowbird, but let’s see if we can try again, step-by-step?
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You pasted the TH site’s Help info correctly, but for everybody’s reference, it’s here: https://support.trustedhousesitters.com/hc/en-gb/articles/4408540183825-How-do-I-update-my-availability-calendar-on-my-sitter-profile-
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I’ll focus on the website path. If that fails, I can post again about the (iPhone) app path.
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I’m on a MacBook Air running Safari.
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I tried to make the screencaps self-explanatory. Just follow the red boxes. Click on an image to make it larger.
(click your name/icon)
(choose Dashboard)
(scroll down)
(edit calendar)
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If you see something different, please post your screenshots. And the device/browser you are using.
- Clearly there’s a bug with the placement of “Manage availability,” so it could be off-screen for certain devices/browsers/resolutions.