Hi @Louise65 The two - THS website and the public forum - are separate and distinct; they’re not connected. As has been suggested, you can add a link in your forum username so that people on the forum can see your sitter profile on the THS website.
Keep in mind you may have set up different passwords to access them too. Some people think their password isn’t working all of a sudden, but really they’re using the wrong one.
I hope that helps. Enjoy your new adventures as a sitter.