Can't get rid of "CURRENTLY NOT ACTIVE"

I use the web interface. My inbox contains numerous people with “currently not active” that I want to get rid of…either by deleting them or archiving them, however nothing happens when I click on those entries. Any suggestions?

I have the same issue, and THS has told me there’s nothing to be done about it. It’s terrible UX.


There’s nothing we can do to “cleanup” the in box. There’s a lot left to be desired in the THS UX, and they don’t seem to care. I have suggested they changed this to no avail.

If you download the App, you can archive the ‘currently inactive members’ there.
If you don’t use the App at all, then do email to help you.

I’m afraid you won’t be able to archive or get rid of any “favourites” that are not active members either @jon4156. They just lurk there, making an unwieldy & cluttered list that you can’t sort into any order.