Communication

[Carla]

Hello @Lassie I am just sharing this previous update as this was an old bug and should now be fixed! I hope that helps

@Lassie

Sometimes if a person reads a message on the app, it still shows as unread to the sender.

@Carla

Hello everyone, This is just an update on the question that has popped up a few times before. Apologies if there was no earlier clarification.

@meow

If the homeowner reads your application on the app instead of the website, then it will show as “unread”. So there is a chance the homeowner has read your application.

This was a previous bug that was fixed and it has since been tested. The only reason any message will show as unread is because the other member has not read it.