External Reviews still "Awaiting Response"

I recently paid for my first THS membership and have been working on my profile over the last few days. My issue is that none of my requests for External References have posted. One of the referees states that she did use the provided link to write and submit a reference. But almost 1 week later, her reference request status is still “Awaiting Response”. Does anyone have insight or advice on what to do next? The referee was kind enough to take a few minutes out of her busy day to do this favor for me.

You could email support@trustedhousesitters.com and ask them to see if your reference is on your profile. The app is very buggy at the moment.

Copy the link and send it directly to their email. It may have gone to spam or junk mail. I had this issue as well.

Hi @Alicam and a very warm welcome to the Community Forum and thank you for joining in with this thread :wave:t2::slightly_smiling_face:

For reference, as a member, you can also add your TrustedHousesitters profile on to your Forum profile by following the attached link, should you wish. This will then enable others to offer you helpful advice and feedback.

If you are unsure how to do this, or if you have any questions at all, do not hesitate to ask, we are all more than happy to help.

Also, remember you can use the spyglass symbol at the top of the page next to the TrustedHousesitters logo and search for any questions that you may have as they have most likely already been answered on here and of course if not then please just ask! :blush: