HELP! locked out of my account

Sitter Questions, Advice & Chat
1

I just tried to log in to my THS account and it says:
Looks like your email or password didn’t match our records. Please try again.

Can someone please let me know the emergency phone number for member support. I need to access my account as I am moving to a new sit tomorrow Friday 6 March and I need to see the details etc.

Thanks in advance!

NOTE: I will try the reset password method…

EDIT #2
Okay, problem solved, I reset my password but that is very weird!

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2

Hi @cat.tails

Thanks for your post.

I was going to share this help article which suggests a password reset when that on screen message is displayed, but I see that you’re ahead of me.

I’m glad it’s fixed.

Enjoy your next sit. :grinning_face:

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