How to change dates on a confirmed sit?

Sitter Questions, Advice & Chat
1

We’ve a confirmed sit, however after discussion with the homeowner, the dates need to be changed. Since it will reflect on our availability calendar, it’s important that the dates of the sit are correct.

The owner, while experience on the website, isn’t able to see how to update/change the dates. Being that we don’t see the homeowner interface, we’d like to help advise, but can’t.

Does anyone know how this is done? A screenshot or a step by step would be super appreciated!!

2

One of mine needed to be changed a couple of years ago, if I recall correctly the homeowner actually needed to reach out to TH to have the dates changed.

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3

Hi @ScrewTheAverage once the sit is confirmed that dates can’t be changed via the member’s dashboards.

This is the process for changing the dates:

  • The owner can un-confirm you, the sitter via their Inbox
  • Send an invite to the new agreed dates
  • You both re-confirm the sit.

Or you and the owner can send Membership Services confirmation of the new dates and they will manually update for you.

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4

Thank you both @Angela_L and @Lindsay !

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5

we just did that! I love problem solving :paw_prints:

6

You know, I’ve just lost an hour of my life I’ll never get back……there must be an easier solution. I’d already discussed with our sitter the change of day but thought I should do it on the app. Not going to now.

7

@Elsa1 I had a HO who tried to change the date as well and couldn’t.

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8

Hello all,

In case a confirmed sitting has dates changed by the PP, when I am asked if new dates still suit and I reply no, will the sitting be automatically cancelled?

Thank you for advising.

9

The HO will need to click the ‘cancel’ button on their end of things

10

@Mokina - when the PP changes the dates of a confirmed sit on the platform you will automatically unconfirmed from the sit ( as the sit for those dates no longer exists ) .
It will no longer be a confirmed sit on your dashboard.
You can choose to accept or decline the new dates .
You can also withdraw your application at that stage .

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11

Hi @Mokina if you have only been asked by email/text if the date change is ok and you said no, the sit is still on.

If the home host actually changes the dates on their dashboard then you will get an update in your email and it is at that point you can decline/withdraw your application.

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