Long time member here and was just flummoxed on how to confirm a sit. Had a nice chat with the HO, and she texted me to say “I’ve confirmed you as a sitter” - but nothing within the app showed that to be the case. . . no message on the dashboard, etc. How could I confirm?
I thought to check email which said “you’ve been chosen” and button to click said “Respond Now” . . . so I clicked and was taken back to the app, back to the conversation window with the HO where I saw the same previous conversation. I refreshed the page. I logged out of the app and logged back in. NOTHING.
After much poking around - I finally discovered that when opening my inbox and clicking on the HO’s name - despite seeing the conversation with this HO - because the DEFUALT filter at the top of the conversation was set to “find a pet sitter” - I was not seeing the popup message asking me to confirm the sit. Once I clicked the filter over to “Apply to a house sit” - THEN I saw a message saying click to Confirm this sit.
This is quite confusing and may be happening because I am both a HO and a sitter (???). Even now when I open the conversation in my inbox with the HO - the filter at the top defaults to “find a pet sitter.”
Additionally, it means that each time I write a note to the HO and click submit, I am seeing this message:
Sharing in case this helps someone else . . . and hoping the TH tech team can sort out a more intuitive “confirm sit” process. @Vanessa_A, @Ben-ProductManager Cheers!
