Hoping to message/invite past sitters, I clicked on “PAST SITTERS” which brings me to a page of all our sitters. So far so good.
I then clicked on any of them, and then I clicked on “PROFILE” thinking it would take me to their profile where I could possibly send them a message. Instead of taking me to their profile, it takes me to a page of a whole bunch of sitters - kind of like the result when I’ve clicked on “Find a Sitter”, but not as many. I tried this on a bunch of our past sitters and it was always the same.
Also, when I clicked on Past Sitters>one sitter who may no longer be a member of this site (based on his stated life goals a year ago), the return page goes crazy: flashing and scrolling through the page of different people. (PS It would be great if we got a message returned that said “no longer a member” if this is actually the case.
PS It’s not that I couldn’t find a way to invite them. I did. I went to my inbox and luckily I use “sat for us” as a label. It just took a long time because I have 4 pages or more of names who is invited using “find a sitter” in the past in my inbox. Luckily, I label past sitters with “Sat for Us”.
And yes, I have their private emails, but thought this should be the most official way and would qualify us for insurance, THS help with cancellations, etc, and should be quickest.
I just couldn’t find a way to contact THS human directly as chat bot was no help. This forum was monitored in the past, so I hoped I’d get an answer on where/who to contact.