Hi, I’m new and have my profile up and my first reference/review is live.
However, a second person has posted their reference, yet I can’t see it. I’m on my laptop; I’ve tried logged in, not-logged in, I’ve tried two different browsers.
I saw on the forum that others have this problem with the app, however does this also occur on the web as well?
It’s only listing 1 reference, There should be 2 visible.
If you reach out to our Member Service team they’ll take a look into why the review hasn’t aligned with your profile.
You can email them at support@trustedhousesitters.com or, via chat - to chat with an agent, go to the app/website, hit the speech bubble and explain the issue. Our bot Frankie will route you to an agent.
