Potential spam email and should i ask membership

Sitter Questions, Advice & Chat
1

I recently received an email from THS, with “Stripe” as the sender, requesting that I update my payment information. The email mentioned digits from a card that is no longer active. My membership is valid until August, so this seemed unusual, and I have since deleted the email as a precaution. I believe this information should be brought to the attention of the membership department.

3

Stripe does billing for many businesses, including THS. Of course, we don’t know whether that specific email was legit.

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4

Yeah I’m overly cautious these days plus the card digits was incorrect from my last renewal

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5

I would e-mail THS to be 100% sure. Stripe itself is legit but the person/business using it may or may not be legit.

Plus, you have a lot of time before you need to pony up, so being safe is a good idea.

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7

@Gratitude I think your message was directed to @Catgoddess_99

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@Catgoddess_99 We’ll have membership services look into this and they will email you soonest.

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9

Hi Cat, You can never be too over cautious. I have had emails from Paypal re my account etc. Howerver I do not have a paypal account and have nver bought anything using Paypal, so know they are spam. It is all too easy to clone being something when you are not. I also once had spam from a builing society. I phoned their fraud department and they confirmed with me that it was not from them and was in fact spam. I have also received some saying Payment Declined and I think good as had not made any ;paym,ents, so mark as spam. And then I get quotes for car insurance in dollars when I live in the UK. And even, re my job application for Walmart etc. None ever made. Drefinitely best to be too cautious than not enough. I would certainly not wish to give card details etc. if not 100% certain.

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10

@Catgoddess_99, suggest ignore email; logon to ths account via ths website; review your credit card on file. general tech advice

  • never click on links in emails
  • Always log onto your account via homepage, or primary login page, of company
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11

Yes, thank you.

12

Thanks all! I did look at my account details, and all my renewals are directed toward PayPal, so it seems likely to be a scam, and that’s why I deleted it. And when I hear back from membership, it will be blocked if not legit.

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13

It seems to be getting worse, so I remain on alert. I do have PayPal, so likely the email was scam

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