@temba Just to let you know in case you missed it previously (it can easily happen) when the Trustpilot issue was previously raised on the forum the Marketing team listened and updated the email to include the top section and link to where you could leave the feedback or review for the other member.
They also updated the Trustpilot copy to show you were reviewing TrustedHousesitters. @Jenny It’s great to hear there will be an update with the new review system as well 