Review Request vs Can reviews just happen naturally?

Hi @MarieHuggins okay great, (I’m assuming Monday as in yesterday?), I would give it a little while and see if it appears first before chasing up again.
Fingers crossed.

I didn’t get an email

@Samox24 hope so. I went above and beyond. In a quandary about my review. I didn’t receive email. Should i?

Hi @MarieHuggins the only email we received after we completed our last sit towards the end of last month was the one shown below that was auto generated after the Homeowners had left our review. This then prompted us with the following; ”to head to your profile to read your 5 review and leave your pet parent feedback!”* …which we then did.

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@Samox24 hmmm, when i open the app. I get a pop up asking for a review. Wondering if i close it, I’ll be able to return to it later.

Hi @MarieHuggins yes on the phone App if you close it, it will still “pop up” again so don’t worry too much about this and you can always go to your profile photo, click on this and you will see the drop-down menu for Reviews & References & Feedback options, (this is on my phone App version), so you can still request a review and view once it’s received and you can leave feedback for the homeowner this way too.

Just to clarify regarding your question, if you are on the desk top version and you cross out the pop-up, then it does not pop up again. You will then need to go to your past sit page in your drop-down menu where it will show the options Past Sits & Past Sitters. If you need any more assistance just let me know. :slightly_smiling_face:

@Samox24 thank you for all your help. I clicked on ‘request review’ again.

I’ve had a similar experience. A couple of times. I don’t think it used to be done this way before, as it’s only cropped up recently?

Or I might be wrong in thinking you could previously review from on the last day onwards, which I think a lot of people possibly attempt to do and prefer?

I’m o HO and left a review and requested one from the sitter. It’s been over a week now since the request. Is it normal for sitters not to leave a review? I’m fairly new here, so I’d like to have reviews. We plan to do lots of traveling so I’d like people to apply. I’m learning so much from this forum to help sitters at my home have a wonderful experience.

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Chase them up @avidtraveler and ask the sitters again. You both have 14 days to do them. You’re right that it’s good to have reviews as an HO (especially a new one), sitters see missing ones as red flags :triangular_flag_on_post: Just nudge them. #mutualexchangeafteral

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You might want to message privately and ask whether there’s feedback that you should receive to improve your sits. If there is, maybe they’ll share it privately and save you a bad review. If they say the sit went great from their POV, then that can help you nudge them for a good review.

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Not automatically, @Karen_E , since I’ve never received that email.

I have received that reminder, but mine was different than one someone else received. As usual, nothing is consistent.

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I had one sit without a review. I know she was happy with me, I took great care of her dog, requested, but never got a review. She was young woman, maybe she just didn’t get to it, but annoying to have that space. In addition, she had a small one bedroom, needed me at 7 am, and leave after an evening walk. I happen to have had a place in Toronto to stay at, so it wasn’t an issue for me, but a decline for most sitters.

Somebody I sat for had this problem. They were trying to leave me a review in the evening after I had departed earlier in the day, and were unable to do so. I advised to try the next day, which they did and it then worked fine.

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Yes, I have immediately received text messages from owners to say they are back and thanking me etc. on nearly all occasions. Really strange as I gave a 5* review to an owner recently. Then a couple of days later recieved an automated message saying I had received a review. I was getting worried, as normlly if I have already left a review I recieve a message saying congratulations on your 5 star review. This time it didn’t and I was thinking, what have they picked holes in etc. But when I clicked on i,t it came up with a message saying, it was now time for me to also leave my review. I already had. Thankfully I also found a reply to my given review, so I knew it had been received. Otherwise I could have thought it had not been received. So, | received two messages, one saying I had received a response to my review, and another requesting me to leave a review, implying I had not yet left one??? There are definitely a few glitches in the system.

I did not get a review once for a Toronto sit. She was young, I figured she just got busy and forgot, though I sent a request. But now I think I will get another non review. It was a young couple with a 1 year old, they left their child in FL to go Europe for a vacation. The grandparents were coming to their home in CA with the child before the couple. So the grandparents were there for 3 days before they came back. Then they come back, jet lagged, dealing with everything. But I still thought I would get a review. Kind of annoying.

Could not agree more. I had to ask my host for reviews twice she made me feel awful as she said she was very busy. Eventually a review was done for me and gave 4 stars for second to none care for animals and home for 2 weeks! I could not have done more for the lovely spaniel pup who was very highly strung at nearly a year old. I fell in love with her and she me. I cried when I left. I loved the cat too. They said animals were so taken care of and the house was spotless! But they only gave me a 4 seriously I was so disappointed I mean what did they want me to do paint the house too?
I would wish I could find a me to care for my animals when I go on hols as I know my standard of care.
I could not believe THS said that I could only leave a review for them after writing them a review first without seeing their review of me!
Mine was gracious and was about the animals and not the unclean home, lack of instructions, incorrect details - the dog really pulled on lead, and missing dog treats etc
I did not criticise their information or lack of it. I just was nice.
I am very disappointed in this sit review and in the ability to reply to their review through THS in a fair way. I know I got a 4 but I deserved a 5 from these ungrateful entitled people. Next sitter will not be so nice. But boy did I love the doggie. Sorry for rant

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I would be interested to know why you decided not to review honestly about these issues? These are details that potential future sitters need to know to make an informed decision about whether to apply.

Blind reviews were introduced to encourage members to write honest reviews without fear of reprisals.

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if it was less than 14 days ago, you still CAN reply to their review of you.

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