@Provence we do impress on owners the importance of reviews and feedback and the Product Team are constantly looking at ways to improve communication across the platform.
Have a safe journey home on Tuesday.
@Provence Angela, the owners told me already during our dinner the evening of my arrival they never wrote any comment, which explains why they have only 1 feed back although they have welcomed several sitters (they precised they liked them)
So for sure it would be nice and useful If at the end of the sits THS would automatically remind owners to leave feed backs.
I shall send a request but the HO told me she did not know what to write. I can’t write a draft for her, can I ?
Sometimes i’m really astonished by reactions.
Owners do get a reminder @Provence but it is also true that some people just don’t feel comfortable writing about themselves or others.
For inspiration show them reviews given by other owners, it need only be short and simple supported by the star ratings.
Reviews and feedback is a two way appreciation, owners ultimately benefit from having good sitter feedback, it could make the difference between them getting their right sitters … or not.