Tech support with leaving a review in android app

Sitter Questions, Advice & Chat
1

I am trying to leave a review using my Android phone app. I have tried multiple times in two ways. Then I updated my phone. Then I uninstalled and reinstalled the THS app. Still stuck. This is what keeps happening. The two ways I have tried:

  1. When I first log in to the App it pops up the “Would you like to leave a review for…?” prompt. I give 5 stars overall. Next screen I give 5 stars for communication. Next screen the “Next” button overlaps with my phone controls and I can’tclick thru or proceed. All I can do is click back and it brings me back to the beginning.

  2. I go to past sits, pick the sit I want to review, and click leave a review. From there I get a choice to chat with the host or leave a review. The leave a review button does absolutely nothing.

Is this a known problem? The clock is ticking on the review window. I will try a computer in a few hours when I have a chance to go online.

Frustrated AGAIN.

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2

You should be able to access the THS site from your phone using the web browser. The layout may be just different enough to accomplish your goal.

3 Likes
3

Hi @Shella_in_the_Forum

I’ve shared your feedback with the team and asked for some advice - I’ll let you know what they come back with.

Jenny

1 Like
4

Thank you.

1 Like