The ID check for verifications isnt working. WHat to do?

I’m new here and am trying to get me id check verified however it seems the system is down? I keep getting the message to say they can’t text me, please try again later. What do I do?

Hi @TheKnotts. Welcome to our friendly community forum. I’m sorry to hear you’re having difficulty with the ID check process. Please contact membership services for assistance. They can be reached at support@trustedhousesitters.com.