Trouble making amendments to my profile

Hi I have benn trying to make a change to my email in my profile as it was incorrectly entered. I have tried editing it and saving but it won’t let me save. It is purely removing the “au” from my email.

However my profile is not visible to anyone until this is fixed - it’s the last bit!

can anyone please offer some assistance?

Thanks HekanT

Contact support@trustedhousesitters.com

1 Like

Hi @HelanT

Just to let you know I passed this across to Membership Services so please do keep a look out for either an email or a telephone call from them.

Thank you.

Sam.

1 Like

How can member support e-mail them if the e-mail address that the OPs registered is incorrect ?

3 Likes

Wouldn’t membership services just be able to reply to the email she sends (which would originate from the correct email address)?

Hi @Silversitters

As the member mentioned above, the email had the au incorrectly added so otherwise correct.