Unread applications and non responses

About unread messages.
When I apply is it possible that HOs are looking at my profile although my appl is unread?
Ann Marie

@ExploreDreamDiscover I’m not a homeowner here so I can’t answer that part. I will mention that if a member - owner or sitter - reads their messages ONLY on the app, it will show on the website as unread. However, either way deserves the respect of a response, but that would depend on the timeframes involved. By that I mean how long since you sent your application. Again, that timeframe also varies, depending on each person’s lifestyle.

If it’s read on the app will it show up as read on the app?
As for the timeline, unread for 7 days and listing says no longer looking for sitter. I’ll cancel appl for this one.

1 Like

@ExploreDreamDiscover that’s something I haven’t tested, so I’ll tag @Therese-Moderator for her response when she’s next online. I’m not sure whether you mean for the person who sent the message, or for both homeowner and sitter. Perhaps Therese can address both scenarios when she replies.

Really just looking for an answer for my original question . My thinking is HOs see you applied then look at your profile. If you’re not a good fit they don’t read the application. I’m a sitter only and wondering if this is a process a HO would use.
(About unread messages.
When I apply is it possible that HOs are looking at my profile although my appl is unread?
Ann Marie)

1 Like

As a home owner you need to click on the message to be able to move on to the sitter’s profile. So even if the home owners haven’t read the application it would show as such, because it was opened.
Actually that’s what I do. I first look at the profile and then I read the application. I want to see how the sitters present themselves and if their profile “matches” the application. I’ve received applications where this wasn’t the case.

1 Like

Thanks, that’s what I wanted to know.
@Pawtastic

2 Likes

That’s interesting @Pawtastic . In what ways have the profile and application been different?

For example on the profile there are no pictures of any pets and only some with sightseeing points and in the application letter they write about animals and that they love to care for them.
I don’t think that the 5 star reviews are that much important, because there are hardly any sitters with less and I don’t reject anybody without reviews just because there are none yet, but when the profile is all about travel, no references, no reviews and in the application they write that they love pets, to me this doesn’t match. This might be nothing but I also don’t trust it when they write that they are responsible and trustworthy and then when I ask questions, they aren’t answered or there’s no reply at all.
It feels like two different people, one on the profile and the other applying.

1 Like

I agree that doesn’t sound right, and I would not feel very trusting of those applicants. Homeowners must feel able to trust their sitters as they will be looking after their pets and their house.
I think I would pass by applications like the ones you describe. Gut instinct is really important. I think you’re right to be wary.
I hope you’ve had better applications since.

2 Likes

Oh yes :grin::grin::grin:
I guess there always is the one foul apple among good ones :relieved:

We’ve had a couple of no replies and also a couple of messages out that haven’t been read.
This might have been said already but another site I’m on shows the reply ratio for HO and sitters, and archives messages automatically after 5 days if they haven’t been replied to.
It could also be useful to have standard reply option to say ‘no thanks’ - some people find it hard to do and if it’s just a click of a button may make a reply more likely.

1 Like

This should be mentioned on the official website of THS. Potential members should be informed of this reality before they decide to join.

My success rate is about the same or worse, but I am very selective, I only apply for ones that I really like (and there are not many).

Hi @DKNZ Keep in mind that the forum is a great opportunity for you to get constructive feedback from experienced homeowners and sitters. If you embed your sitter profile in your forum username/profile you may decide to make some changes that may just make all the difference. :sun_with_face:

1 Like

Many, many sitters are crying out for changes in this area. I really dont know why THS isnt more proactive in this regard. Now they have brought in a pause function once a HO has had 5 applications which to me, feels like a sledgehammer to crack a nut.

1 Like

Thanks for that @Snowbird i was wondering how to embed our profile :blush:

1 Like

Our success rate has been quite high in that we filled ten weeks of sits within a couple of weeks … we ended up canceling a lot of applications where owners had not responded and unfortunately had to decline a few offers to sit where conflicts arose. So far we’ve been really impressed with THS.

So it seems the success depends on the approach and how the application is written. Maybe you can try something different @MissRien :woman_shrugging:

I think my applications are fine. Respectful and courteous. I constantly work on them. There is just too much competition in the sits I want, and maybe my personal attributes do not match up to the other candidate (e.g. not a local sitter, not speaking the native language). I acknowledge that it’s not my fault. I had some bad luck too. Anyway just yesterday I finally secured a sit. The stress was finally gone.

3 Likes

Congratulations!
I didn’t want to say that you do anything wrong. It was just a suggestion that a different wording might make all the difference. But now everything seems to be fine.