How do I get to speak to a human about my membership? Sorry if I’m being dim.
If you “ask to speak to a human” you’ll be able to get through to a team member 
Jenny
1 Like
“Speak to agent” is the magic words, repeat just this sentence until you will be in touch with an human. Usually 3 times.
1 Like
Got it, thanks. Problem solved.
2 Likes
Hello!
Looks like this is all resolved now, so I’m going to close the discussion to new replies
Jenny