Website differs from App

Hi @Trudzie and good to see you back in the forum. There are indeed several differences between the app and the desktop but the team are currently working on the app to improve synchronicity. It’s a little by little process but we’ve seen a lot of improvements over the past quarter.

I believe (from my own experience) that on the app it shows the total as reviews + references, whereas on the desktop it shows the figure as the reviews total only. The references are still there when you look but they are not in that total.

I’m not sure about your second point and I’ll tag @Therese who maybe able to advise on this when back online Monday. It could be that the app takes longer to synchronize but I’m not 100% sure. She can also check my first answer.

There’s another thread that discusses the differences, although as mentioned updates are happening all the time so some may have already been rectified.

All the best, Vanessa and the team

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