At that point the sit would no longer be covered by THS .
My concern would be if the sitter is relying on the Welcome Guide, all of a sudden that information would disappear, e.g.
Vet details
Emergency contact numbers
Health issues with the dogs.
I tend to make notes of pertinent details but others may not and will lose all of this information, putting the pets and house at risk
@IHeartAnimals did you get this sorted with the HO ?
@Silversitters they responded stating they could turn it on before the sit. Membership services said if they don’t renew, all benefits will be lost and that it would be considered a private sit which they will not advise about.