Hi @all @JackieX
I wanted to keep you in the loop, as our tech team have come back to me to say, that these emails are all set up to run continuously to every completed sit. However, there is an ongoing issue where if there is another sit starting soon after this completed one, the journey won’t pick them up. They are looking into this to see if they can fix this, or if they need to rebuild the journey. Unfortunately there is no timing on this.
Hope this helps to give a bit more clarity and thank you for your patience.
I’ve been told this before, which is why I made the point that I have no more sits booked
Hi @JackieX - I am not too clear what you are asking - are you a sitter wanting a reminder to do feedback for your home host?
Hi @Colin I am a sitter, have been for 10 years, since before we could do feedback for homeowners, so I don’t actually need a reminder, but, the new sitters and owners do