I can’t read the on-call alerts that appear on my phone via the app; they disappear when I open them today,Thanks.
Happened to me a couple of times too. Alert from a favorite. Tap. Goes to general sit page. Normally that means the sit is already reviewing. But I checked. I found the listing and it didn’t even have 1 application yet. Something is definitely screws. Samsung phone A56. Android. Latest verdict of the app.
This has happened to me for the past 2 weeks. 80% of the time it does not go to the saved favorite. It goes to the general sit page. Very frustrating!
Try clicking on Notifications> Notifications History> Find the notification that triggered the alert and click on it. At least that’s what has been working for me
@Oceancat in the app?
@Oceancat cheers. I only click through ones I’m interested in so can usually do a quick search and find it because I can remeber the location and dates. But it’s frustrating, when we all know those few seconds can count for popular destinations. We should not have to have work around for simple things that should work EVERY time.
Hello,
Thank you all,this morning the same problem,
i have an Iphone 15
Hi @Catherine.L @Brightlight @karilill
Thanks for sharing this.
I just wanted to confirm what you’re describing.
When you select a ‘saved search’ push notification, they’re either not opening the app at all, or opening at the wrong page. Is that accurate?
I can see that you’ve shared your devices, which is super helpful - thank you ![]()
It just opens on the generic search page rather than the individual liating the favourite is on.
In case helpful, we periodically have issues with THS iOS app. Often we resolve through some combination of a) log-out & log-in to THS app; b) delete & reinstall THS app; c) shutdown/restart device. Classic turn-off then turn-on still solves many tech issues ![]()
I experienced the same a few times. Not sure when it started, though, but at least since 10 days. Also android on samsung phone user
Our next app update (due to be released Monday 3rd Oct) will include some notification fixes.
Once you have the update, let us know how you get on. ![]()
(I’m marking this post as an answer to make it more visible to anyone experiencing app notification issues)
Had this every day for the past few weeks. Hope to see the resolution!
