Hi @CDunn the email went out to all members, please check your junk mail and that you are not unsubscribed from emails.
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Please contact the Membership Services Team and they will be able to help @long1016
I am pretty sure mine popped up on the website as I logged in, but wouldnāt swear to it
Iāve checked my junk, no email received?
Regarding the lounge passes, are they transferrable? I donāt need mine because I have lounge access with my credit card so Iād like to transfer them to my daughter or son, if possible.
Hi @Mary-Kay. Angela is on the road today returning from her sit, but Iāve checked with Paul in membership services and he says āthe pass belongs to the memberā and that it should be fine but you would need to contact membership services to book on their behalf. When you are ready email support@trustedhousesitters.com and quote this conversation. Hope that helps 
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I found that this is a strange āBlack Fridayā Offer as it treats every member differently. A Black Friday offer from retailers and other businesses usually treat everyone the same, e.g. a 50% discount meaning that you get half off the retail cost; everyone has the same result.
Here, every member has a different date when their membership expires so that each member has a different saving.
I feel for @Edith and @sarahjh22 and @Terry who have been rewarded for their early upgrade to have been locked out of this deal.
I have just looked to see what my āwhoppingā 50% will be and it is US$ 6.74. (I donāt know why I am quoted $ when I live in the UK)
I am definitely not interested in Premium and I am not fussed about Standard. So a saving of US$ 6.74 is hardly going to draw me into a higher tier where I will then have to pay a higher fee for each and every year.
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I suspect that this is a strategy to encourage current members to upgrade to a tiered membership, while eventually phasing out the āclassicā or original plan that we all joined before tiered membership was introduced. I hope Iām wrong about this.
Also, Iām still waiting for an answer to my question and some questions above, before I make any decisions or changes. This offer ends on 27 November so hopefully we will get some clarification this week.
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Hi @Itchyfeet and anyone on this thread with questions about the Black Friday offers.
We will makes sure that all your questions get answered when the team are back in the office tomorrow. Thank you for your patience.
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Thanks for the rapid response @Vanessa_A! 
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Hi @anon1411559 as Vanessa says we will be answering the questions posted in this thread and clarifying the offer once the team are back in the office.
TOPIC UPDATE ā¦
Happy Monday everyone we hope you all had a great weekend whatever you were up to.
We wanted to update you on the progress being made to answer all of your questions and clarify the Black Friday Offer
Our Content Manager, Danielle is creating an informative article which will be completed by tomorrow and will link to a Q&A and also the member offer email, sent out on November 19th.
Meanwhile if you have any other questions concerning this offer please post them here and we will add to the Q&A so that everyone has all the information they need to make their right upgrade choice.
Look out for the post which we will publish tomorrow, Tuesday 23rd November.
Thank you all for your patience
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Thank you!
Where can I find detailed information on the T&Cās of the cancellation and liability insurance offered in the premium membership? All I am finding are summary/overview statements with no detail.
Hi @anon1411559 this link from the help section which includes the T&Cās
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Thanks for the link @Angela_L. As a fairly new member, it was wonderful to take advantage of the upgrade, solely to include the cancellation insurance option. Of course, as with all insurance, weād love to never find ourselves in a position to actually utilize it. The airport lounge is a nice perk too!!!
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Thank you for your feedback @Joanne itās greatly appreciated and congrats on your upgrade.
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Do you have questions or want to know more about TrustedHousesitters Black Friday Promotions?
For anyone who has questions about this yearās Black Friday offers, the team have answered and addressed all queries received here, in Danielleās latest informative Q&A blog.
All the best, Vanessa and the team
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I think Iāll stick with my classic. Itās done us proud for almost five years. Please donāt phase it out.
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Thanks for clearing this up. Iām with @ElsieDownie and will stay with my Classic membership. It has worked well for us and sincerely hope it never gets phased out
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@SandC I will get this checked for you ā¦