I have been very happy with the service and used it many times over the years since COVID, but I am cancelling my account.
Two factor authentication was added semi-recently and for some reason those email messages do not reach me. Support informed me that it was a ‘hard bounce’ but would not give me the diagonstic email to understand where and how to fix the problem.
The entire support communication took place using the email that would not work for MFA. Support told me the only option is to change my email address. I completely understand that getting the issue fixed could take some time but giving up is not an acceptable option.
There have been several THS Forum threads on 2FA - all challenging - since THS introduced this standard, mature technology in a manner that seems to not work for some members, and to require workarounds by other members. Who knows about inner workings of THS but 2FA implementation seems an own goal by THS.