I’ve been a member now of THS since 2017 and in the past it was much easier to contact support. What happened?
I’m on a housesit currently and I have a question
- When I try to call the number of THS, during and after business hours: always same responds: “all our staff is currently busy” and the phone call ends after 15 secs.
- When I try to use Live Chat, I’m referred to a bot that isn’t helpfull at all, live chat not supported.
- I’ve send in a email through the bot last week, no responds at all yet. By the time I’m going to receive a responds my housesit will be probably over (upcoming Friday)
I’m dissappointed in the service. I seems that the prices of the platform are increasing but the service is not.