How does an owner leave a sitter review after the sit

Welcome & Getting Started
1

We used to get an email requesting it

2

Hi! For a HS we go on to the ‘ME’ tab & there’s a feedback option & all sits I have completed are there & it allows me to update them there. Hope this helps :grinning:

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4

I’ve followed these instructions (app and laptop) but the sitter who completed the sit last week does not show up

5

If that is the case, it sounds like the sitter and you had not completed the confirmation process fully @Joselyn_and_Blair. @Lucy-B will hopefully be able to follow this up for you when she is back online.

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6

Hi @Joselyn_and_Blair I may be stating the obvious here, so if so I apologize, but I’ll just clarify something.

  • If you are completing a review of the sitter, it’s going to show up on the sitter’s profile, not yours.
  • When the sitter completes the review of their sit experience (of you), that review shows up on your homeowner profile.
  • As a sitter, when a homeowner does a review of me, I choose to respond to that review, usually with a short thank you of some kind. The homeowner usually does the same, thanking me.

Is that what you understood, and is that what’s not working for you?

7

Hi @Joselyn_and_Blair I’ve sent an email from Membership Services to help you leave a review for your sitter. I just need a bit more info so I can help so please do check your email inbox and send me a reply when you have time.

Looking forward to hearing from you
Lucy

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