Inbox inundated with non active HO

Hello @NanniaPet, It is lovely to have you back here again :smiling_face:

I have moved your post to this thread as this question has been asked previously.

If an owner is ‘in active’ please do not worry that you have not replied as they will not have access to their inbox and will not see if you have replied or not. It could be that the member invited you then their membership expired so they become ‘in active’ and can not access their account.

They might renew their membership soon and will become active again and you can reply to their message.

This previous comment explains how to archive ‘in active’ members from your inbox.

You can also contact support@trustedhousesitters.com and they can assist you further.

Fell free to DM me with any questions :slight_smile: