Hi @Carla
This morning I received a private invitation to sit for a weekend in July.
I am already on a sitting for all of their dates and the Apply button does say “You are busy on another sit”
However, I thought that no-one could send me an invite if I was “busy”?
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Thanks for the tag @Itchyfeet You are right they should not be able to invite you if you already have a confirmed THS sit for those dates. it might be a glitch? I can’t look into it as your forum email is not your registered THS one. Can you pop a request through to Membership Services so they can look into it? Thank you 
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Hi @Carla I suspect this may be another universal system ‘glitch’ as I received an invitation 8 days ago for dates that we are already booked out for on our calendar. I had forgotten that with the new inbox this should not occur any more.
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I got an invite (maybe more than one actually) in the past week that crossed with dates we are booked too.
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Thank you @Shannon & @Brightlight that is helpful to know and as a few are reporting this it does sound like a glitch so I will make sure I pass it along as well and I will share any replies here. 
Thank you @Itchyfeet for mentioning it so others could say it was happening to them as well!
Hello, I have a couple of updates on your issues for you.
@KenandMary1998 @Brightlight The faded text you see on your messages when using the app has been investigated and is an Android issue with some versions. The team are working directly with Android to help resolve this. I hope this can be resolved soon and I will keep you updated here.
@Itchyfeet @Brightlight @Shannon it appears that the issues with owners still being able to invite you when you are already booked for a THS site is due to the old inbox still being active. This should be resolved when the old inbox is retired next week. They are also checking the app functionality around this as well.
Thank you for raising it
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@Carla Thank you for the update.
Honestly, it must be hard to keep the THS app compatible with all the different versions used by Android and iPhones.
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I get same grey’d out screen on an andriod at times, so good to know a fix is in the works. Thanks for the info @Carla
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Anyone having issues with New Inbox.
I’m using the website but cant now search for a name.
Annoying, it seems the old inbox that I found had no glitches has now gone.
Hello @crocomben as I was popping on here with another quick update, I wanted to share with you that the new inbox does not currently have a search function, it has been a popular request so we have passed it back to the team. I will update here when I know more
Just a quick reminder that the old inbox has been retired, so you will no longer be able to switch back and forth. This should resolve the issue of people being able to use the old inbox and invite sitters that already have a booked sit.
Thank you
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I’m confused:
Now we can’t search our inbox,
and we can’t tag our messages for organizational purposes.
But now when we apply to a new sit, we aren’t directed to our inbox, which may include previous messages with a HO… so we can’t see if there’s a history of chatting with this person.
For those of us who have been doing this for any length of time, we have hundreds and hundreds of messages in our inbox, most of them invites.
It’s pretty important to be able to know if we’ve communicated with any given host in the past (when we see their listing pop up as “new”) and to be able to read those past messages.
I see hundreds of listings a week; they all start to look familiar. It’s not possible to remember that the HO from this current listing messaged me with an invitation 2 years ago and we had a brief conversation wherein I said I would like to sit for them in the future.
And now without a search function or even a tagging function, searching to see if I have any past communiqué with a specific HO more than a couple months ago is like scrolling for a needle in a haystack.
In the past, I was able to click on “Apply,” and then see, ‘Oh, we had a brief conversation before, and now I remember why I definitely don’t want to apply to this sit.’
Or ‘Yes, I thought so, the HO has invited me before, and they were lovely, so yes, I want to apply to this sit and reference our previous conversation.’
It’s bizarre to consider applying to a sit and not be able to reference previous conversations, because the new inbox and application process is structured such that we can’t see (or find) previous messages with a specific HO.
It’s unfortunate that this “quirk” and removal of previous functions has made the inbox so much less usable.
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Now that the old Inbox was made redundant this week, I will finally have to use the new one.
Can anyone tell me of any advantages the new one has. Do the positives outweigh the negatives?
@Itchyfeet - I am not keen at all on the new inbox. I only message a couple of hosts at a time and quickly archive any messages which are no longer relevant. Therefore my inbox isn’t too busy. The ‘full timers’ who are messaging many homeowners at a time must find it very confusing. I know I would.
The most annoying aspect for me is the small box for sending the actual message. I like to compose a reasonably detailed message and see the whole thing to check for layout, typos etc. if there is a way of expanding the box I have yet to find it.
I also think it is all too easy to press the arrow and send the message before you have finished.
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Or at least add an edit button so you can go back and correct the typos when you find them (typically the second you press send!)
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I just made this mistake @Bluehorse. I applied to a sit I had previously applied to but couldn’t make the dates work so the convo went nowhere. When I saw the new listing it seemed familiar. I tried to find the homeowner in my past messages but couldn’t. So I introduced myself and applied as if we had never met, and then I could see past messages. She remembered me and I was so embarrassed!
@Carla it is really discouraging that THS seems to muck up everything. Honestly, does anyone on the tech team actually USE the platform? Please implore the team to fix the newly created problems immediately.
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@Shella_in_the_Forum As a sitter myself I can understand how it would be uncomfortable if that happened. I hope that the owner was understanding and glad you reapplied 
I will make sure I pass all of this feedback onto the Product Team. Thank you!
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@Carla
My comment here from yesterday (above) makes a similar point. Please add my concern to the bunch.
We need some way to be able to search our inboxes, or at least organize it with tags or folders.
One of the reasons is, so that we can reference previous message from HOs when we apply to their sits.
Thank you!
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The new inbox is just not functional. I have to scroll through hundreds of emails to find an email instead of being able to search. Applications don’t take us to previous correspondence with HOs (this is critical information that I need when applying for a sit). I’m unable to see the entire email I’m writing because the tiny textbox does not allow it (to me, this makes it completely unusable). These are very serious issues. The inbox should not have even been launched. Why are these issues not being fixed immediately?
I’ve only been a member for a couple years, but during that time THS has made so many negative changes, I feel like the platform is barely functional anymore. All the changes have increasingly made it more difficult to apply for sits and more difficult to communicate with hosts. Starting to wonder what my membership fee is paying for.
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Thank you @luckycat I will make sure that is also on my list. Any updates I will let you know
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Yes, I agree - it’s surprising that now at least 1-1.5 month since this issue was first reported, no changes have been made to the inbox yet to overcome these bugs.
It IS embarrassing to introduce yourself to an HO as if it’s the first time and then after sending the message, you find out you were already in touch e.g. 2 years ago. And the HO can SEE that prior correspondence in addition to the new application… (whereas we can NOT see prior correspondence when applying)
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