Question re upgrading to Premium

I wonder if @Jenny might kindly find out the correct answer to my query.
I am currently a standard member and my membership runs until late 2030.
Were I to upgrade to Premium, would I just pay the difference once or will I be charged the difference x 4 for those extra years? It isn’t clear to me.
Thanks

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Hi @Smiley

Let me double check that for you - I’ll be in touch when I have more info :slight_smile:

Jenny

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Good question. Will be interested to see what the answer is. Congratulations for getting all those years with referrals.

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Thanks for your instantaneous reply Jenny! Much appreciated

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I’m interested in this too, because ours runs out in 2037. I am VERY unlikely to upgrade to premium.in its current form, but maybe at some point if it included something I absolutely had to have. (Nothing springs to mind.)

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You only pay the extra £70 ONCE. You only pay the difference once only. Ours is Nov 2030. I got it in writing the other week when the rules changed, and it’s crystal clear, those remaining years are at premium for free-free. (so £70 gets you 5 years or whatever).

Prior to the rule change I’d already looked into things so I was thinking of upgrading to premium because of the extra years being at free anyway, I just hadn’t got around to it. But I made sure I got it in crystal clear writing when the rules changed, the extra years are definitely free-free.

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Hey @Smiley :blush: @HappyDeb got there before me, and is totally correct :slight_smile:

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£70 is better than paying all those booking fees of £9 a time… seems worth it to lock it in now.

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Thank you :folded_hands: I’ll have a think whether THS deserves my money

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How did folks pay for years when many of us are on a yeat by year? :eyes: ty

They didn’t. Referral credits.

Woooooahhh…. Wow! That’s a lot of referrals

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I have premium so am not impacted directly, but I was thinking about basic members who have long extended memberships and was thinking that it was quite a hit for them. This is a big benefit for sitters with long extentions. Crazy that the company didn’t make this clear to members thinking about an upgrade!

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But I’m just wondering why, as per your message to me, membership services suggested talking to me about it if there was a straight answer? I can only think that person didn’t know the answer….

@ckone2541 We actively promoted them to dozens (dozens) of friends and family when they were just getting started. Their biggest fans and marketing tool, earning referral credits as reward. Thats much of the reason why they grew so rapidly and much of what hurts the most when they do things like this.

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