Hello @Tlekas and welcome to the forum. Here are a couple of post threads that you may find relevant to your questions, as there may be comments from both sitters and homeowners.
Contacting sitters who have favourited the listing
In the second one, you’ll see an entry from Katie from membership services.
I am a sitter, so can’t help with your specific questions. Hopefully some of our owners will respond and explain how they work with those emails.
If you have suggestions on how you think they could be improved, please add those to your post as the product team read the forum and appreciate feedback from forum members.
Francine,
Voluntary Forum Moderator