How many of us are having issues with the updated software?
Most of us use our phones when traveling, and since the update has been done, your on screen keyboard covers the message line making it very difficult to answer anything.
I chatted with Frankie, on line bot, and was above his/her pay grade.
What do you do?
For that sort of thing, I just use workarounds. Like I write on a digital notepad and then paste in what I wrote into the THS forum posting box.
I opt for workarounds, because THS has frequent technical hiccups and tends to be slow or ineffectual in fixing. And when they fix or update, they often break something else.
I also use the website almost exclusively, because it tends to have fewer bugs than the apps. I use the iOS app usually only to check whether a host has any missing sitter reviews (because the website doesnât show those).
@Mooky42 Youâll see using the spyglass that there is already a thread on this very issue. As @Maggie8K suggests, using the THS website, with issues like this, works better and can be accessed through your phone too.
Thank you Temba. I did search but couldnât find what I was after.
In contacting the organization, THS, apparently there is an update programmed for this Monday coming for Android users.
Letâs see what happens.
Donât hold your breath, updates and changes arenât always properly tested and break other functionality.
Is anyone having problems with the THS web site? It wonât load properly.
Loading fine for me with the website on iOS on my iPad.
Yes I cannot open the dates on listings. It worked one time today. Getting very frustrated. I sent a message to support at this.I tried reload app and changing password. I did get new phone recently but that should not be a problem. So I basically cannot send messages to for applications.. Ty
I have only always used the app!
Well I just went to website and I can click on the dates there but not the app!
The app on my Android is working sporadically as far as opening dates on listings
I am. I toggled the âallowedâ app. Still not working
Hereâs hoping. Because I had that same problem - I was trying to message the HO of an upcoming sit, quite urgently. I ended up sending him gobbledegook, because I simply couldnât see what I was typing. Goodness knows what the poor guy thought..
Normally, I access the THS website via my laptop and Iâve never had any problems. But very occasionally, usually when away on a sit, I have to resort to the app. Iâm not a fan.
When youâre in a situation like this, whether itâs THS or anywhere else, on a pc, type your message in a text file and then copy and paste it into the message box in whatever website box youâre using. Same can be done with a phone using the built in notepad app.
My Android phone THS App is still not working today. I cannot click on âview datesâ
Is this happening w Apple phone also or just Android?
âGladâ to see Iâm not the only one
Iâm not getting any notifications nor can I view dates and respond so Iâm missing out on sits
THS is trying to work it out but itâs been 6 days, annoyed & frustrated 
Yes it continues today as well. It will on rare occasions open the dates. Very sporadic using the he APP. Yes very irritating. Is this happening w Apple phone? Iâm using Android phone. Same problem w Android tablet
@Buckheadgirl I have an iPhone and the app is working smoothly.
TyâŚnow I notice that if I click on something else like responsibly or location the DATES populate! But if I look at a listing and only hit the DATES button it doesnât open!!!
My Android phone and tablet is working on the APP normally todayâŚthankfully