I’m still not getting any notice of when One of my favorites posts a new date. Can someone from support reach out for me? I am, FINALLY, getting the daily update of my saved searches, but I’ve never received a notice about a list that I favorited posting new dates.
A sitter will save your listing if they like it but are unable to do your posted dates. When you list new dates, they will be automatically notified. A sitter is not notified if you save her/him to your favorites.
I have not received any notifications of my saved searches for over a week now. I have uninstalled & reinstalled the app; I even set up a saved search for anywhere, any dates, any pets - my mobile should be pinging constantly but there hasn’t been a peep.
Glad to see this thread as I’m having the same problem. It has been quite awhile since I’ve received alerts about my favorites — and when I do it has always been delayed. I thought it was perhaps a tactic by THS to make listings more accessible to new members.
@Squirrel Sorry to hear you have not been receiving your favourite notifications, please go directly to email@example.com as they are best placed to look into this for you and assist you further. Thank you