Hi @Southernsitter and @Provence
We send an email 1-day post-sit and 3 days post-sit to encourage leaving reviews/feedback and we send a separate email asking members to review TrustedHousesitters on day 5.
When COVID kicked off and sits began to be cancelled we made the decision to stop review reminder emails being sent as some sits weren’t being cancelled
We reactivated these and the only reason you wouldn’t be receiving them is if you have unsubscribed to our mailing list, are you receiving other automated emails from us? (this would not include new message alerts, sit declines, sit accepted etc).
I can get this checked for you if you want to email us on support@trustedhousesitters.com FAO Katie and I can take a quick look to ensure you are still subscribed.
Kind regards,
Katie - Membership Services