18 months on THS, 18 sits completed and I have just found out that the Welcome Guide does not have the same information on the app ( which is what I have always used to access it ) as it does on the webpage !!!
I always read the WG thoroughly. Today I asked a host about some information for an upcoming sit. She provided the information but was puzzled as she said that info is in the Welcome Guide .
I re-checked the WG ( on the app) to see what I’d missed - but no that piece of information is definitely not there .
It has just occurred to me to check the WG on the webpage and yes the information is there !
I simultaneously have app open on my phone and webpage on my laptop - some of the information is missing on the app.
We have completed all previous sits with the WG on the app and had no idea that we might be missing information.
Why am I not surprised that the app and webpage differ ?
It’s a missing paragraph & heading in the middle of the page.
There is no gap in text on the page , nothing to indicate that there is a missing section. It’s only because the owner said that they had put the information in there , that I checked the webpage.
It’s only by comparing the two that I can see that a whole section of information is missing on the app.
First heading and paragraph is there , last heading and paragraph of information is there - middle section does not appear and is not showing on any other pages either
I would attach a screenshot but it’s to do with the security of the home so I won’t share that information on a public forum.
