As of April 15, 2026 this problem still exists as I experienced it not only as a sitter but also as a homeowner receiving a review. I contacted the support folks via email and they fixed it for me within a couple of days after explaining the situation. Here was my post in the forum FYI, if you care to read more about it. This issue seems specific to using the app, I did not have the problem on my regular desktop computer. App Pet Behavior Missing for Review - #13 by MTBer
MTBer
14
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| App Pet Behavior Missing for Review | 12 | 214 | 19 April 2026 | |
| A change in reviews? | 17 | 343 | 6 April 2026 | |
| Pet behaviour category. 🐱 | 15 | 267 | 8 August 2025 | |
| Review details - where have the 5 criteria gone? | 2 | 138 | 14 May 2025 | |
| Another ‘glitch’? | 20 | 408 | 17 September 2025 |