We have just completed a wonderful sit and when writing up the review, there was no ‘Pet Behavior’ category to give stars. I searched the Help Centre but came up empty handed. Is this an anomaly? That is an important category!

[image] lonnajp64: there was no ‘Pet Behavior’ category to give stars. Hi everyone, Thanks for sharing this. We’ve applied a fix and haven’t had any new reports since. However, this won’t resolve past reviews where the ‘pet behaviour’ category was missing.

Hello @lonnajp64 and thank you for reporting this. Also thank you to @Silversitters and @MaggieUU for also tagging and reporting this issue. As @Jenny is currently offline, just to let you all know that I have forwarded this issue over to the relevant team and I will update you when I receive any f…

Thanks @Sam_F . Happy to expand on the glitch if support has further questions

I just checked my past sits, and the pet behavior category is still there. I did learn, however, that my past sits show up on the website, but not the app.

It’s likely there on the app too. When you look at your sits section, you will immediately see confirmed and open applications but will need to swipe left for the past sits.

Thanks! That worked . It didn’t occur to me that all info wouldn’t be visible on the main screen.

We just had the same issue today, so the issue is not solved: [image] [image] [image] [image] The housesit involved a dog and a cat. The review we got and the review we left are missing the “pet“ category. The past sit showed a sit without pets, the listing shows the pets. Something is wron…

As of April 15, 2026 this problem still exists as I experienced it not only as a sitter but also as a homeowner receiving a review. I contacted the support folks via email and they fixed it for me within a couple of days after explaining the situation. Here was my post in the forum FYI, if you care …

Yep, still not resolved. It’s quite ridiculous this hasn’t been fixed yet, it’s the entire point of the platform for others to know how good you take care of the pets, lol

so what should we do to have past reviews fixed?

Hi @tokyokid As the fix isn’t retrospective, we won’t be asking members to update impacted reviews. Therefore the ‘pet behaviour’ element will not be available for those reviews.

Where has the "pet behavior" category gone?

Sitter Questions, Advice & Chat

Silversitters 2 June 2026 09:27 19

@Mark_B

Member Support has already retrospectively fixed this issue for some members, ( see post below ) so why isn’t the same being done for all affected members?

Topic		Replies	Views
App Pet Behavior Missing for Review Owner Questions, Advice & Chat	12	297	19 April 2026
A change in reviews? Sitter Questions, Advice & Chat	18	463	2 May 2026
Happy pets Sitter Questions, Advice & Chat	3	152	1 May 2026
Reviews for HOs changed? Sitter Questions, Advice & Chat	8	183	19 August 2026
Feedback categories - hosts Owner Questions, Advice & Chat	5	129	2 September 2026

Where has the "pet behavior" category gone?

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