Hi @Pips and sorry you have issues on your app. I’ve checked with the tech team and as it’s not an app wide general issue they need to know a bit more info to try and recreate the problem you’re having.
Can you tell me what device you are using and what version of Android and I will pass this information over to the team. Many thanks, Vanessa
I have given up completely trying to use the app on my android 13 Google Pixel 4a. It crashes within a minute of opening it. Have deleted, redownloaded, restarted, tried everything but crashes every single time. TH techs have been unable to find a solution for me as much as they tried. It is soooo annoying when I get a notification of a sit and it takes me to the app page which subsequently crashes. I then have to log in to the desktop site and search for the sit. Very frustrating to say the least.
My app (Android v.13 on Pixel 6a) still hangs after scrolling through new sits. It gets to a point where it shows the same sit multiple times, then goes blank.
I ve also had problems sending messages on the app. After a few minutes of typing, there will start to be a long lag between using the keyboard and the characters on the screen changing to match my keystrokes. After another few minutes of typing, the app will crash
I have the exact same thing happen on my 6 month old phone. But as a new ‘feature’, when I log in through my laptop, I now see the same sit in the 3rd position every single time, for days on end. Nothing against Melbourne at Christmas, but it is far from new.