HO clueless about THS policy

Yup, and she’ll keep doing it. So you can stay, rationalize, try to uphold boundaries, etc., but it won’t work.

This is a key reason to have a fallback plan, because there will be freaks and emergencies, and you need to be able to quit if your due diligence fails.

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I don’t have a back up plan, but I’m starting to formulate one, dependent on what member services advise.

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Definitely unreasonable! I don’t understand how it would be physically possible to video yourself at the same time as actually trying to manoeuvre the dog. How many pairs of hands have you got?! (assuming you’re a lone sitter).

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If she is not happy it is very reasonable to say you are not able to comply and will leave the sit so she can have a replacement she is happy with. :grinning_face_with_smiling_eyes:

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@kirstyS here is the THS urgent support number should you decide to file a member dispute against the HO. Sounds atrocious!

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Thanks for that! It’s not urgent atm, but you never know :joy:

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Damn right!

Well, my partner is here as well, but not sure how we do it in the confined space of an open car door!

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She is completely unreasonable and will continue to be this way, or worse. You can be nice and be assertive, they aren’t mutually exclusive. Are you willing to be miserable for another 7-8 weeks rather than tell her that this sit is clearly not a good fit for either side and you will be leaving?

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There are a ton of sits in the UK right now should you decide to leave. I hope everything works out for you.

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GREAT ADVICE. This is not a job. your experience - whether holiday or nomad, is equal priority and if Ts & Cs are violated, you are within your rights to cancel. So sorry you’re experiencing this. Tbh the quality of listings has tanked over the last few years, which I’m very sad about.

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To be honest this should sound alarm bells for any future sitters. Detail it all in your review.

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I’m not sure I’ll be able to leave a review if a sit is cancelled? I hope so though!

Yes, very much a free labour sort of experience, this.

If no backup plan develops, you may end up staying in spite of the easy advice to leave that may not be so easy to follow. If staying becomes the case, you can make your stay more tolerable by making some of your own demands on the HO.

First, accept no phone call’s from her. Keep her voice mail messages for documentation later but do not answer incoming calls or return her calls. Make her put everything in writing; voice conversations are hard and/or illegal to document so just don’t bother. If she wants to know why, tell her the sit is not going well and you want everything in writing going forward (I would not get into any dialog about what you see as going wrong. I’d just let that sentiment hang.). An additional benefit should be a dramatic reduction in what sounds like too much communication with the HO.

Second, simply tell her NO. No you’re not going to film yourself doing anything. No you are not open to her new or revised directives. No you are not cleaning out her shed (the house being PLENTY enough). No you are not staying in all day, every day because she’s anxious. Simply say no or just ignore her.

I would think ignoring the HO’s demands will lift much of the burden you’re carrying and make the sit tolerable enough to ride it out if you so choose. No you shouldn’t have to deep clean her mess. That is definitely not right but you seem to have already taken on that chore. If there’s nothing else intolerable about the sit situation, you should be good to stay.

You should anticipate a bad review for this sit though it’s also possible you’ll get a glowing review. People can be weird and surprising. But I wouldn’t worry about a bad review so long as you are prepared to unemotionally but thoroughly review your experiences on this sit. You have almost 2 months to write and hone that review. You should also be ready for a bad review from her by taking the time and making the effort to respond to that review. You’ll have more than the 2-week review window to submit your one and only response so take the time needed to get it right.

It’s likely that a bad review will scare off some HOs for a while even if they take the time to read both sides of the sit experience. I’m not sure losing scared HOs is actually bad. I can tell you that your story in this forum would not put me off inviting you to sit our place.

So that’s one way you might go. Or not. Good luck.

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That’s super-sound advice. A new perspective on the potential bad review too! Thanks so much :pink_heart:

The sit can be shortened, not cancelled. So there will be reviews.

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no, it is not reasonable. Get out!

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Anyone know if member services work over the weekends as I’ve not heard back from contacting them Thursday and Friday?

There’s an urgent helpline number on your dashboard if no one is answering. @Jenny can you help move this along for @kirstyS as MS are being slow? #teamwork

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