Hi @Stmarys and a very warm welcome to the Community Forum and I’m sorry to hear that you are having difficulty obtaining a review. When you have sent the WhatsApp messages can you see whether the messages you sent them have been read?
Also, for reference, as a member you can also add your TrustedHousesitters profile on to your Forum profile by following the attached link, should you wish. This will then enable others to offer you helpful advice and feedback.
If you are unsure how to do this, or if you have any questions at all, do not hesitate to ask, we are all more than happy to help. 