Please fix the maps

Dear Trusted Housesitters web-techy people…

PLEEEEAAASE fix the maps on your website! Is it just me? On Edge, there is a bar across the bottom with sits within the map area… and NO indication where they are! Once you’ve zoomed in on a particular area, there is no way to zoom back out again. You have to ‘x’ it out, which goes back to the listing page, but that is stuck on the sits that were within the map area, and you can’t see anything else. You have to go back to the home page, or your profile page, or some other page, and re-start the entire search.

On Firefox, you can at least zoom the map in & out, but it is very small. Some of the numbers on that map are messed up. Is there one sit in the area, or 20?, can’t tell.

Not everyone wants to search for sits on a teeny tiny phone screen, so I don’t know what the app does. I prefer a computer.
This could be improved a whole lot!

Edited post to remove screenshot of listings including specific locations & dates as per the Community Rules; Only post your own stuff.

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The search function is just as useless( if not more so ) on the App.

You search a location, get the results on a map with 700 sits come up in a large radius around the location .Click on a pin nearest the destination that you are actually searching for and it takes you to a completely different listing which is far away from the pin you selected .

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You should make your window wider. Then the sits show on the left, and the map on the right side. With controls for zoom and panning.

You can’t adjust these windows. That’s my point. :roll_eyes:

This is my view when I click “Find a house sit”, when the window is wide enough.

Edited to remove dates and locations as per the Terms of Service. You may not post screenshots from owner’s listings directly to the Forum.

And when I try to show this that one can get this displayed, the moderators apply some rule to remove that… sigh.

THS has endless problems with its user interface. One would wish that they did something about that!!

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The issue that you described is maddening and the same if not worse on the app. If you can get the page to load at all without exiting and going back in. But the map issue specifically is very aggravating as there is no way to know where the person’s house is in 100 Mi radius around the given City that you’re looking at. Take for example Washington DC. If I would like to find a sit in a specific part of the city there is no way to do that. Just like Airbnb I understand that the app does not give specific locations for security purposes. But at least Airbnb puts them within the right neighborhood. The only way to figure out if this listing I’m looking at is in the area I want I have to play detective between Past reviews and the part of the listing that talks about the location and neighborhood. Most homeowners do not want to give too many indications as to exactly where they are. However the experienced ones understand how important this is and they either put it in the title or or put the exact neighborhood or subway stop that they are nearest to. Obviously it has been enough of a problem that people that are versed in the platform know how to get around it. But it would be nice if the platform would simply improve. Glitches like the page is not loading is one thing I assume that will be fixed in time. However the map issue is built in and specifically designed this way evidently. It’s not useful at all! I am new to this platform so I’m hoping these things get better. Although I’m very discouraged by the fact that I am seeing technical issues from 2023 that are still on going but the chats have been closed and said that they are resolved. They are not. They are ongoing unfortunately. Please help us Tech Team. This is a great platform we just needed to work better.